- How long will it take to receive a decision on
my application?
We aim to operate a fast and effective visa service
by processing applications within 6 working days, and
all other non-settlement applications within 15 working
days. If you are applying to settle in the UK, we aim
to process your application within 12 weeks.
These processing times can change, so please make your
application in good time, up to 3 months before your
travel date.
- I am a regular traveller to the UK. Is there any
system under which my application can be expedited?
Yes. If you meet the criteria you may use the "Fast-Track"
facility. All applications must be supported by relevant
documentation and submitted at the UK Border Agency
visa application centre. You can usually collect your
passport after 6 working days Monday to Friday,
14:00 - 17:00.
- Can I apply on behalf of a child?
Yes. You must bring the child's original birth certificate
when applying for their visa. You will also have to
support the application with a letter of parental consent,
a copy of evidence of parent's identity (for example
- passport) and a letter from the child's school or
college. The child has to come in person to the visa
application centre for the biometrics scanning to be
done.
- Can I present my application by email?
No, at present we do not have the facility for accepting
visa applications by e-mail. You may however log on
to
www.visa4uk.fco.gov.uk and make your application
on line. You will however still need to attend the Visa
Application Centre to lodge your Biometrics.
- Can I send someone to lodge my application?
No. All the applicants have to come in person to the
visa application centre for the Biometrics scanning
to be done.
- Will I have to be interviewed?
Applications are considered on the basis of the details
given on the visa application form and other papers
provided by you.
- When may I collect my passport?
You can collect your passport from the visa application
centre Monday to Friday, 14:00 - 17:00.
- Can I send someone to collect my passport?
All applicants should collect their passport in person.
In case of emergencies and reasons such as illness or
if the applicant resides out of Kampala, they can nominate
someone to collect the passport on their behalf. A duly
signed authority letter should be submitted at the time
of lodging the application. Collection by the third
party is at the sole discretion of the UK Border Agency.
- Can I receive medical treatment while on a visit
to the UK?
If you do not normally live in the UK you will usually
be asked to pay for any treatment you might need. This
is regardless of whether you are a British citizen or
have lived or worked there in the past. The Department
of Health website has further details.
- Where can I get further information?
Local Visa Guidance & Advice or from the Further information
can also be found on the UK
Border Agency website.
- Do I have a right to complain if I am not happy
about something from your end?
Yes. If you have any complaints or comments about the
service you have received during the visa application
process, you may write to:
VFS Manager
PO Box 5418
Kampala
E-mail: info@vfs-uk-ug.com
Or
Visa Manager
UK Border Agency
British Embassy
PO Box 858
Addis Ababa
EthiopiaE-mail: adabavisainfo@fco.gov.uk
UK
Border Agency FAQ
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