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- Disclaimer
VFS is a service provided by VFS (Uganda) Private Limited. VFS
acts as a Logistics Agent.
VFS is responsible for accepting visa applications from applicants
wishing to travel to the UK. The applications include the applicant's
passport, completed visa form, supporting documentation and the
Biometrics data (finger prints). VFS is responsible for submitting
the application to the British High Commission on behalf of the
applicant, collecting the passport and supporting documents back
from the British High Commission and returning the passport to
the applicant by hand delivery to the applicant on the visa form.
Sometimes applicants' passports and supporting documents will
be returned to them directly by British High Commission staff
following an interview.
Decisions on visa applications are always taken by Visa Officers,
who may require additional documentation to enable them to reach
a decision. VFS is not involved in the decision-making process
and has no influence at all on the outcome of an application.
Note: There are circumstances where the British High Commission
will hand over the passport & the supporting documents to
the applicants directly.
VFS is not liable for any delay in processing or rejection of
the visa application. Whilst every precaution is taken while handling
the passport of applicants and important documents submitted in
support thereof, due to unforeseen events and circumstances, the
passport and documents may be lost in transit by accident, theft,
natural calamities (act of god) or any other reason, VFS will
not be liable or responsible in any manner to the applicant for
the same.
In case a passport is lost or damaged in transit, the liability
of VFS is restricted to reimbursement of fees charged by the relevant
passport authority in your country of residence, for the replacement
of lost / damaged passport through the normal application procedure.
VFS shall not be responsible or liable for any consequential loss
or damage caused to the applicant due to loss of his/her passport
and supporting documents.
It is expressly understood that when the applicant or representative
of the applicant submits the passport, the visa form and the supporting
documentation along with the applicable fees, the applicant has
understood the terms, conditions and details here in.
Advertising material may be sent along with the passport and supporting
documents back to the applicant. If the applicant does not wish
to receive any advertising material along with the passport and
supporting documents, the applicant must advise VFS in advance.
Please note that any advertising material sent back with the passport
and supporting documents does not have the endorsement of the
UK Government.
No employee of VFS may change / amend / amplify the conditions
mentioned herein.
For all claims, disputes of whatsoever nature, the law of Uganda
shall alone have jurisdiction.
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