Visa Application Centre
Uganda
| Address |
VFS (Uganda) Pvt. Ltd.
UK Visa Application Centre
Communications House
7th Floor, Plot 1 Colville Street - Plot 5 Portal Avenue
PO Box: 5418
Kampala, Uganda |
| Working hours |
Monday to Friday |
| Application Submission |
0800 - 1500 |
| Passport Collection |
0900 - 12000 |
|
Public Holiday Closures
The VFS Visa application centre in Uganda will be closed on the following dates in 2013:
| Date |
Day |
Holiday 2013 |
| 1 January |
Tuesday |
New Year's Day |
| 8 March |
Friday |
International Women’s Day |
| 29 March |
Friday |
Good Friday |
| 1 April |
Monday |
Easter Monday |
| 1 May |
Wednesday |
Labour Day |
| 24 May |
Friday |
Privilege Holiday - Queen’s Birthday |
| 27 May |
Monday |
Spring Bank Holiday |
| 3 June |
Monday |
Uganda Martyrs’ Day |
| 8 August |
Thursday |
Eid-el-Fitr* |
| 9 October |
Wednesday |
Independence Day |
| 15 October |
Tuesday |
Eid-al-Aduha* |
| 25 December |
Wednesday |
Christmas Day |
| 26 December |
Thursday |
Boxing Day |
| 27 December |
Friday |
Christmas Privilege Holiday |
|
* Indicates that actual dates will be confirmed nearer the time. If either Eid falls on a weekend, the High Commission will close on either the previous Friday or following Monday (to be decided).
Information for people with disability Access for disabled customers, including a sloped entrance, is provided at the Visa Application Centre in Communications House. Any applicant who feels that they may need assistance should contact the visa application centre prior to submitting their application.
Feedback & complaints
If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the
Feedback and complaints page on this website.
Security Measures at the Visa Application Centre
Only applicants will be admitted to the visa application centre - with the exception of children (below 16 years) who should be accompanied by a responsible adult and elderly applicants (above 60 years); caretakers of disabled applicants and interpreters for the hearing-impaired.
Due to security reasons the following items will not be permitted inside the visa application centre or stored in the premises. Other items may be prohibited based on the discretion of security staff.
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All battery operated or electronic gadgets such as mobile phones, cameras, audio/video cassettes, compact discs, MP3's, floppies, laptops, palmtops or portable music players. |
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All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. |
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Sealed envelopes or packages. |
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Any inflammable item such as matchboxes/ lighters/ fuel etc. |
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Any sharp objects such as scissors, pen knives or nail filers. |
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Weapon or weapon like objects or explosive material of any kind. |
Please note: There are no facilities at the visa application centre to store prohibited items. Applicants should make alternative arrangements to safeguard their belongings.
Only application related papers would be permitted inside and applicants are requested to keep the following documents ready for security inspection and respond to queries, if any.
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Passport |
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Application supporting documents and appointment confirmation form as applicable. |
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Collection receipt (If applicable) |
For security reasons, applicants would be subjected to physical frisking. Handheld/Archway metal detectors are safe for all including pregnant women and heart patients with cardiac pacemakers.
You are requested to cooperate with the security guards. In case of any serious concerns, you may please ask to speak to a VFS Manager.
Report incidents/feedback to
corporatesecurity@vfsglobal.com
Data Protection Act
The Data Protection Act prevents the UK Border Agency and VFS from providing information about an application to anybody other than the individual visa applicant or their authorised representative.
