VFS Global Corporate Website
Uganda
Visa application centre
Visa application centre
Information for people with disability
Feedback & complaints
Security information
Data Protection Act

Visa Application Centre

Uganda

Address VFS (Uganda) Pvt. Ltd.
UK Visa Application Centre
Communications House
7th Floor, Plot 1 Colville Street - Plot 5 Portal Avenue
PO Box: 5418
Kampala, Uganda
Working hours Monday to Friday
Application Submission 0800 - 1500
Passport Collection 0900 - 12000


The VFS Visa application centre in Uganda will be closed on the following dates in 2012:

Date Day Holiday 2012
8 March Thursday Women’s Day
6 April Friday Good Friday
9 April Monday Easter Monday
1 May Tuesday Labour day
7 May Monday Early May Bank Holiday
4 June Monday Spring Bank Holiday
27 August Monday Summer Bank Holiday
*TBC(August/September)   Eid-ul-Fitr*
9 October Tuesday Independence Day
*TBC(October/November)   EidAduha*
24 December Monday Christmas Privilege Holiday
25 December Tuesday Christmas Day
26 December Monday Boxing Day

* Eid holidays: actual dates to be confirmed (TBC).

Information for people with disability 

Access for disabled customers, including a sloped entrance, is provided at the Visa Application Centre in Communications House. Any applicant who feels that they may need assistance should contact the visa application centre prior to submitting their application.


Feedback & complaints

If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the Feedback and complaints page on this website.


Security information:

All applicants and their belongings entering the visa application centre will be subject to a security search. Separate facilities will be made available for ladies.

For security reasons the following items will not be permitted inside the visa application centre or stored on the premises:

All battery operated or electronic items such as cameras, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players.
All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application and related papers will be permitted.
Sealed envelopes or packages.
Any inflammable item such as matchboxes/ lighters/ fuel.
Any sharp objects such as scissors, pen knives or nail filers.
Weapons or weapon - like objects or explosive material of any kind.


Data Protection Act

The Data Protection Act prevents the UK Border Agency and VFS from providing information about an application to anybody other than the individual visa applicant or their authorised representative.

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