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- Appeals and Complaints
Appeals against a decision to refuse an application for Entry
Clearance can be submitted direct to the Asylum and Immigration
Tribunal (AIT) in the United Kingdom or to the Visa Section of
the British High Commission via the VFS Visa Application Centre.
The address of the AIT is given on the refusal notice.
Appeals
Policy on UKvisas website
Both VFS, and the Visa Section at the British High Commission,
aim to provide an efficient and fair service to all applicants.
If you have a complaint about the service you have received from
either VFS or the Visa Section, please write or email to
VFS
Country Manager, VFS (Uganda) Pvt. Ltd
Communications House,7th Floor, Plot - I, Colville Street, Kampala
VFS E-mail: info@vfs-uk-ug.com
British High Commission
Entry Clearance Manager
British High Commission Visa Section
British High Commission
4 Windsor Loop
PO Box 7070
Kampala
E-mail: Kampala.Visasection@fco.gov.uk
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